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We can quickly take care of most things here immediately, or contact us if necessary.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We did make a swivel console for this vehicle in the past, but we were dissatisfied with the quality and function. It worked but once rotated the seat was wobbly to sit on. Also, it did not work in all models due to the overhead storage rack in many of them.  We decided to stop producing them rather than making something that was often problematic for customers. 

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtain stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We did make a swivel console for this vehicle in the past, but we were dissatisfied with the quality and function. It worked but once rotated the seat was wobbly to sit on. Also, it did not work in all models due to the overhead storage rack in many of them.  We decided to stop producing them rather than making something that was often problematic for customers. 

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtain stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van. Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: This product is available for Right Hand Drive vehicles (UK/Ire) only.  

There is no Left Hand Drive (rest of EU) version of this product.  We already know that due to the device raising the seat by more than 5cm, this will not satisfy the additional standards required for TÜV approval in Germany. It therefore seems unlikely that we will make it available for customers with Left Hand Drive vehicles across Europe.  We may review this decision at a later date, but for now, we will not be bringing a Left Hand Drive version of this product to the market.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van. Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do currently have a Right Hand Drive version of a double swivel for the Transit Custom in testing for the UK/Ireland market. We are confident that it will pass all of the necessary EU standards and hope to make it available for UK and RoI customers in September 2024. At this stage it is not clear if this product will be compatible with the Transit Mk8.

We already know that due to the device raising the seat by more than 5cm, this will not satisfy the additional standards required for TÜV approval in Germany. It therefore seems unlikely that we will go further on this project to make it available for customers with Left Hand Drive vehicles across Europe.  We may review this decision at a later date, but for now, we will not be bringing a Left Hand Drive version of this product to the market.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We stock curtains for this van model in the Premium Blackout fabric only. The black and grey options are not available and we do not intend to extend this range. 

Windows: We stock windows for this van model.

Double Swivels: We do currently have a Right Hand Drive version of a double swivel for the Transit Custom in testing for the UK/Ireland market. We are confident that it will pass all of the necessary EU standards and hope to make it available for UK and RoI customers in September 2024.

We already know that due to the device raising the seat by more than 5cm, this will not satisfy the additional standards required for TÜV approval in Germany. It therefore seems unlikely that we will go further on this project to make it available for customers with Left Hand Drive vehicles across Europe.  We may review this decision at a later date, but for now, we will not be bringing a Left Hand Drive version of this product to the market.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We stock DoorStores for the left sliding door only.  We are currently planning to add DoorStores for the right sliding door and hope that they will be available at some point during winter 2025.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van.  Please note that the curtains designed for the Transit Custom will not fit the Tourneo. 

Our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Please note that the glass designed for the Transit Custom will not fit the Tourneo. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do currently have a Right Hand Drive version of a double swivel for the Transit Custom in testing for the UK/Ireland market. We are confident that it will pass all of the necessary EU standards and hope to make it available for UK and RoI customers in September 2024.

We already know that due to the device raising the seat by more than 5cm, this will not satisfy the additional standards required for TÜV approval in Germany. It therefore seems unlikely that we will go further on this project to make it available for customers with Left Hand Drive vehicles across Europe.  We may review this decision at a later date, but for now, we will not be bringing a Left Hand Drive version of this product to the market.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.  Please note that the DoorStore designed for the Transit Custom and other vehicles will not fit the Tourneo.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van. Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We are designing a door store for this van model but do not expect to have it on sale until Spring 2025. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtain stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We are designing a door store for this van model but do not expect to have it on sale until Spring 2025. Other models will definately not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We stock curtains for this van model in grey fabric only. The black and blackout options are not available and we do not intend to extend this range.  Our Universal curtain sets with straight rails are suitable for many conversions and are available in black and blackout. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do stock double swivels for this van model.

Single swivels: We no longer sell single swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that a swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do have a barn door awning for this van model. 

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtain stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We are designing a door store for this van model but do not expect to have it on sale until Spring 2025. Other models will definately not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We stock curtains for this van model in grey fabric only. The black and blackout options are not available and we do not intend to extend this range.  Our Universal curtain sets with straight rails are suitable for many conversions and are available in black and blackout. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do stock double swivels for this van model.

Single swivels: We no longer sell single swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that a swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do have a barn door awning for this van model.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We did make a swivel console for this vehicle in the past, but we were dissatisfied with the quality and function. It worked but once rotated the seat was wobbly to sit on. Also, it did not work in all models due to the overhead storage rack in many of them.  We decided to stop producing them rather than making something that was often problematic for customers. 

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtain stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtain stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We are designing a door store for this van model but do not expect to have it on sale until Spring 2025. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We stock curtains for this van model in grey fabric only. The black and blackout options are not available and we do not intend to extend this range.  Our Universal curtain sets with straight rails are suitable for many conversions and are available in black and blackout. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not have windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do stock double swivels for this van model.

Single swivels: We no longer sell single swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that a swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We investigated the possibility of designing a DoorStore for this van model but we found that the inner construction of the door did not lend itself to making a useful product for this vehicle.

Barn door awnings:  We do have a barn door awning for this van model. 

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van. Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicle's seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We do not have a door store for this van model. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not have curtains with rails specifically shaped for this model of van but our Universal curtain sets with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We do not intend to stock this glass in future.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages.

Door Stores: We are designing a door store for this van model but do not expect to have it on sale until Spring 2025. Other models will definitely not fit your vehicle

Barn door awnings:  We do not have an awning for this van model. Our other models will not fit this vehicle.

Many of our products have vehicle-specific designs. Check if we have something suitable for your specific model from this list.

Curtains: We do not yet have curtains with rails specifically shaped for this model of van. The existing T6 designs will not fit this model of van because the window spaces are a different shape and our curtains are pre-bent to fit the space. We expect to have curtains in stock for this vehicle in Spring 2025.  In the meantime, you may wish to consider using our range of Universal curtains with straight rails are suitable for many conversions. Check the curtain height against the size of your windows, remembering that our curtains stretch by 20%.

Windows: We do not yet stock windows for this van model. Our glass is all specially cut and shaped to match the specific profiles of each van model so can not be fitted to any other models than those specified. We expect to have windows in stock for this vehicle in Spring 2025.

Double Swivels: We do not have a double swivel for this van model and do not intend to make one in future. The design of our swivel concept is not compatible with the construction method used in this vehicles floor. Swivels can never be fitted to vehicles other than those specified on our product pages.

Single swivels: We do not yet have swivels for this van model. The unique design of every different vehicles seat and floor fixings mean that swivel can never be fitted to vehicles other than those specified on our product pages. We expect to have swivels in stock for this vehicle in Spring 2025

Door Stores: We are designing a door store for this van model but do not expect to have it on sale until December 2024. Other models will definitely not fit your vehicle.

Barn door awnings:  We are designing an awning for this van model but do not expect to have it on sale until December 2024. Other models will definitely not fit your vehicle.

Order placed less than 4 hours ago? No problem...

You can cancel the order now and then re-order different items if you wish to do so. Sorry, we can not 'edit' an order. We will immediately refund your payment in full when you cancel the original order..

1. click the CANCEL ORDER button in your Order Confirmation email.

2, You will be linked to a page where you can confirm the request & receive a full refund. (Note that if your order includes a 'bundle' then you will see that our system has already broken down your original order into its components).

3. We will immediately email you to confirm that the order is cancelled and that your refund has been processed.

4. You can then go ahead and place a new order with different articles if you wish to do so.

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Order placed more than 4 hours ago: Sorry! It is not possible to edit or cancel an order after 4 hours.

By now it will have been passed to our warehouse to prepare and ship. It is not possible for us to recall or cancel delivery of orders after this time. The warehouse works 7 days, 24 hours per day.

If you wish to order additonal items please just place a new order, sorry it is not possible for us to combine your extra order with the original one, you will incur a second delivery charge.

If you wanted to remove an item from your order please follow our RETURNS process once it has been delivered to you, we accept returns within 90 days without any problems.

Order placed less than 4 hours ago? 

No problem. Simply cancel your order (we will immediately refund your payment in full), then create it again using your new delivery address.

1. click the CANCEL ORDER button in your Order Confirmation email.

2, You will be linked to a page where you can confirm the request & receive a full refund. (Note that if your order includes a 'bundle' then you will see that our system has already broken down your original order into its components).

3. We will immediately email you to confirm that the order is cancelled and that your refund has been processed.

4. You can then go ahead and place a new order with your correct delivery address.

 

Order placed more than 4 hours ago:

It is not possible to change the delivery address on your order after 4 hours. By now it will have been passed to our warehouse to prepare and ship. It is not possible for us to recall or cancel delivery of orders after this time. The warehouse works 7 days, 24 hours per day.

If you are able to contact the recipient at your original delivery address we suggest asking them to call you when the parcel is delivered.

We deliver to the following countries: 

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal (18 of 20 regions), Romania Slovakia, Slovenia, Spain (50 of 52 provinces), Sweden . You can find delivery timescales and prices here.

We do not ship to any other countries. 

Switzerland/Norway/Serbia - sorry, we no longer ship to Switzerland, Norway or Serbia due to recurring issues with Customs & Import processes. Many customer get deliveries to neighbouring countries and then bring articles across the border themselves. We can refund VAT payment in some specific circumstances, details here.

Canary Islands - we do not ship the the Canary Islands, some customer have ordered for delivery to a freight forwarding company in Spain and then arranged onward export themselves. We can refund VAT payment in some specific circumstances, details here.

Australia / New Zealand - we do not export to consumers, but we are looking for a distributor - get in touch if that is you !

Add to Cart & ETA Dates

  1. If an item has a green Add to Cart button then you can be confident that it is in fact availlable now and ready to despatch. If an item currently has low stock levels then we do sometimes also display the date that we are expecting another delivery. If the button is green you can order now.

  2. If the Add to Cart button is grey then we are out of stock now, we add 'Due in' dates below the button as soon as we know when they will be re-stocked. Alternatively, if an item is definately not going to be re-stocked then we add the word 'Discontinued'

  3. Where we have displayed an ETA date - this takes into account our experience of potential delays from specific suppliers - but please bear with us, they are 'educated' estimates not guaranteed availability dates.

  4. Our normal supply cycle: We are the EU distributor of Kiravans products so we get a delivery once per month from the UK to our Dutch warehouse. As a rule these shipments arrive between the 5th and 10th of the month, so if an article is on the next consignment you will see an ETA date of the 15th (to take account of potential delays)

If an article does not have ETA date displayed then we are still awaiting information from our supplier and can not yet give you any more details.

 

Waiting for an Out of Stock item?

We don't allow advance orders as we like to be sure we have the product before selling it to you.  Please press the 'Notify me' link on the appropriate product page - our systems will send you a quick email as soon as the product is available. . . 

 

Also, you can sign up for our newsletter email . .  when new products are added and a shipment arrives we will send a short update email to you.

Sorry no. The ETA dates that we give online are our 'best guess'. After many years in this industry we can still not guarantee that our suppliers we will actually achieve these dates every time - and we really don't want to take your money until we know with 100% accuracy that we can send your order promptly. Which means we don't take pre-orders.

Instead we suggest that you 'sign up to be notified' on the product page. That way we will be able to email you as soon as the next delivery is back in stock.

We are very sorry to hear that your delivery is incomplete or missing. Please be aware that we normally only send you the tracking details for the first parcel in your order - there may be additonal parcels. We do also find that parcels sometimes get delayed in the courier network, and parcels that are sent together do not always arrive at the same time.

The first thing to do is to check for any additional parcels, and for any updates from the courier - you can do this online right now:

1. Open the most recent email we sent you (Shipping Confirmation) and click on the link for parcel tracking.  If you did not receive this e-mail then please check your spam folder:

2. On the parcel tracking page that opens, click on the 'Consignment Number / Sendungsnummer' link  *two* times in order to see a list of all the parcels in your consignment and their current delivery status:

You will be able to view the latest location data for any parcels still in transit, together with details of any delivery issues.  If the parcel was delivered to a neighbour or parcel shop, this information will also appear here.

The above pictures show the information displayed for DPD parcels.  GLS parcels provide similar guidance to show you the other parcels in your consignment.

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If this does not resolve your query then we have 2 options. In both cases we will wait 2 - 3 days before taking action.  More often than not missing parcels do get delivered by the couriers, just a day or two late:

Option1:  We will refund you for the missing items
Option2:  We will send you a replacement for the missing items.

If you are concerned that the parcel has gone missing, please contact us at email@kiravans.com to highlight the issue and we will investigate the problem and find the best resolution for you.

We can arrange a VAT refund for you in a very limited number of situations:

a) You have removed the articles from the EU and can provide documentary proof of that removal (eg customs paperwork / freight courier documents). It is essentrial that these document specify the exact products that have been removed.

OR

b) You are a VAT registered business in the EU, not in the Netherlands, and can provide a valid VAT number

Please contact us using email@kiravans.com and supply all the information mentioned above, along with your order number & bank account details (Bank Name + IBAN + BIC) so that we can pay the refund immediately.

We will issue a new invoice once the refund has been approved and paid.

We can not issue refunds in these circumstances:

  1. you can not provide clear documentation as detailed above
  2. you are in the Netherlands
  3. your VAT number is not registered to the delivery address on your order

We can certainly send you a copy of your invoice, or you can download a copy yourself right now:

To download your invoice now:

1. Open the email we sent you when you placed your order (Order Confirmation) and click on the link for 'Download Invoice':

2. This will immediately allow you to download a pdf copy of your invoice.

Alternatively email us using email@kiravans.com and quote your order number, we will email you a copy of your invoice within 3 working days.

 

We can configure your account on our systems so that VAT is not charged on your order if:

  1. Your business is not located in The Netherlands (we are a Dutch company too so have to charge you VAT)
  2. Your business is located in another EU country (we can supply you excluding VAT with inter-community tax invoices)
  3. Your business has a valid VAT registration number (obviously !)

If you already have a B2B account please just email us email@kiravans.com with your VAT registration number & company name - we can then get your account set up appropriately. In future the prices shown online and the prices charged will be at the appropriate B2B discount and exclude VAT.

If you do do not qualify as a B2B account (ie you are not in the campervan trade) we can still set you up to to pay excluding VAT so long as you are a VAT registered business and we deliver your order to the registered business address. Please apply for an account and we will get it set up for you. The next time you visit our webiste and login you will be charged the prices excluding VAT.

If you are in the campervan trade and have a valid VAT registration please apply for a B2B account and we will get it sorted out for you.

Our online payment system accepts a few different methods depending on your location:

Accepted everywhere:

Visa, Mastercard, Googel Pay, Apple Pay, Paypal, Maestro, UnionPay, ShopPay

Accepted in some counties:

Bancontact (Belgium), iDeal (Netherlands)

Not accepted:

Amex, Sofort

 

Payment Issues:

If you are having difficulties completing your payment, there is not much we can do to resolve any issues as they are usually related to the third party checkout software, or your bank or chosen payment method.

  • Try using a different device (mobile phone / laptop / tablet)
  • Try using a different browser (Chrome / Firefox / Edge / Exlporer etc)
  • Check your address for any errors or unusual characters (umlauts etc)
  • Try again in a few hours (it might just be a system glitch that will fix itself)

If none of the above helps, please contact us by and email and we will investigate further.

We're here and ready to help. Please message us using email@kiravans.com or the green 'live chat' button below.